Contact:
Technical problems contact support@21stsoftware.com
Purchase problems contact us: click on help button (left), sales@21stsoftware.com , 619-387-6557,
7am-4pm M-F Pacific Standard Time. WE PROVIDE FAST EMAIL RESPONSE TO YOUR QUESTION
OR PROBLEM.
FOR DOWNLOAD PURCHASE: For purchase or download problem with net delivery e-mail custservice@digitalriver.com or call
1-800-656-5426, 24 hours -7 days a week. I
want a CD? click on the CD buy link on each product. For information how to buy typing
CD from BuyONet click here
If the CD purchase is process with PayPal the shipping charge is $6.95 (US) per order
(not per CD). In one order, order one or 18 CDs, and the shipping is still just $6.95.
Delivery within the US is 2-5 days.
Fax order: I don't want to put my credit card over the internet? You can fax
your order to BuyONet, click here for more information.
Do you accept debit cards? We use PayPal to process debit cards
purchases, for more information click here.
Do you accept international
debit cards? Yes PayPal will accept debit cards from any of the following countries:
Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Hong Kong,
Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal,
Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom, or
United States.
How do I buy online the software and download? Click
here for how to buy and download software.
I bought your software and downloaded the program. My
computer crashed and I lost the program. What do I do?
You can redownload free for up to 30 days after your purchase. After 30 days
Digital River (company running our estore) charges a fee of $2.99
To redownload go to
http://support.digitalriver.com
1. click the white magnifying glass.
2. enter your order # & password , then click find.
Ignore the pop-up box
3. right click on the 'begin HTTP download' button.
4. choose 'save target as' if using Internet Explorer or 'save link as' if
using Netscape. Make sure to write down where the file is saving to in
case it does not auto install.
If you purchased from another store e-mail us support@21stsoftware.com
For frequently asked questions click on
help/question link in the left column or click here
Currency
Converter:Click here to go to BuyONet, click on the product you are interested in,
at the top of the screen select your currency.
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