How to buy our products
Stores: For stores were you can buy our products click
here
DOWNLOAD PURCHASE. If your credit card has a middle initial, then on your purchase
order after your first name insert a space and then type your middle initial.
Download purchases are processed by Digital River. CD purchases
are handled by Paypal.
All of our software includes a 30 day 100% satisfaction guarantee. For a refund click here
If you purchase our software by download CHECK the box next to "We'd like to keep
you informed via email about product updates.." to be added to our mailing list. To
read our privacy policy click here
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Contact:
Technical problems contact support@21stsoftware.com
Purchase problems contact us: click on help button (left), sales@21stsoftware.com , 619-387-6557,
7am-4pm M-F Pacific Standard Time. WE PROVIDE FAST EMAIL RESPONSE TO YOUR QUESTION
OR PROBLEM.
FOR DOWNLOAD PURCHASE: For purchase or download problem with net delivery e-mail custservice@digitalriver.com or call
1-800-656-5426, 24 hours -7 days a week.
Do you accept debit cards? We use PayPal to process debit cards
purchases, for more information click here.
Do you accept international
debit cards? Yes PayPal will accept debit cards from any of the following countries:
Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Hong Kong,
Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal,
Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom, or
United States.
How do I buy online the software and download? Click
here for how to buy and download software.
I bought your software and downloaded the program. My
computer crashed and I lost the program. What do I do?
You can redownload free for up to 30 days after your purchase. After 30 days
Digital River (company running our estore) charges a fee of $2.99
To redownload go to
http://support.digitalriver.com
1. click the white magnifying glass.
2. enter your order # & password , then click find.
Ignore the pop-up box
3. right click on the 'begin HTTP download' button.
4. choose 'save target as' if using Internet Explorer or 'save link as' if
using Netscape. Make sure to write down where the file is saving to in
case it does not auto install.
If you purchased from another store e-mail us support@21stsoftware.com
For frequently asked
questions click on help/question link in the left column
or click
here
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